MGV - Product Support

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MGV International prides itself on our expert support programs. The follow information outlines our programs as well as who to contact and how to contact them.

24/7 Toll-Free Technical Support

All the help you'll ever need with configurations, compatibility, installation procedures, service needs, product returns and any other requirements, just by dialing our toll-free customer support line at (800) 897-3200, available 7 days a week, 24 hours a day for the ultimate in customer convenience.

To avoid delays, please have the following information available:
1. Your MGV MEMORY upgrade part number.
2. Your computer's manufacturer and model number.
3. A clear and detailed description of the problem.
4. Your computer Owner's Manual.
5. Access to your computer and your MGV MEMORY upgrade product.

LIMITED LIFETIME WARRANTY

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MGV Memory, a division of MGV International, Inc. ("MGV"), manufacturer of your new MGV MEMORY memory module (the "product"), warrants the product to be free from defects in materials and workmanship for the life of the product as sold to the original purchaser ("purchaser"), subject to all terms and conditions hereunder. This warranty is not assignable.

MGV's sole obligation under this warranty is to, at its option, replace or repair, free of charge all the product's defective parts. This warranty applies only on the condition that the product has been installed, maintained and operated under conditions of normal use and in accordance with the installation guide provided herewith. The provisions of this warranty shall not apply if, in MGV's judgment, the product has been subject to misuse or neglect, improper installation, damaged in an accident, or repaired or altered in any way that adversely affects its performance or reliability. The product is not authorized for use as a critical component in life support devices or systems without the prior written consent of a duly authorized officer of MGV.

No returns under this warranty will be honored on products which do not bear the MGV logo.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH OTHER WARRANTIES ARE EXPRESSLY EXCLUDED AND DISCLAIMED. MGV SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH PURCHASER MAY SUSTAIN, EVEN IF MGV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. IN NO EVENT SHALL MGV'S LIABILITY EXCEED THE PURCHASED PRICE OF THE DEFECTIVE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

To obtain warranty service during the warranty period, contact your place of purchase or write to MGV at 29B Technology Dr., Irvine, CA 92618 to locate the MGV dealer closest to you. Warranty coverage requires proof of purchase documentation evidencing the identity of the original purchaser and the purchase price (sales receipt or invoice).

THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED, OR VARIED EXCEPT BY WRITTEN INSTRUMENT DULY SIGNED BY MGV.

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